Why Is My Worker Status Showing "Unsupported"?

Below are the most common reasons for a worker to enter an unsupported state:


Mismatched GPUs


All GPUs within a worker must be of the same base model. While it's acceptable to mix different manufacturers (e.g. ASUS, Gigabyte, MSI), the GPU model itself must be the same.

  • Supported: 4x RTX 4080s
  • Supported: 8x RTX 4090s

  • Unsupported: 3x RTX 4080s + 1x RTX 4080 Super
  • Unsupported: 2x RTX 3070s + 2x RTX 3090s



Hardware Changes


Any changes to the number of GPUs after a worker goes online will immediately flag the worker as Unsupported. Currently, we do not allow altering the number of GPUs once a worker is active.



Too Many GPUs


Each worker supports a maximum of 8 GPUs.



GPU Drivers


GPU detection failures in our backend are often caused by driver issues; to reduce the likelihood of these problems, we strongly recommend using the following GPU driver branches for all workers:

  • Windows: NVIDIA Driver 552.44
  • Ubuntu: NVIDIA Driver 550.xx

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