Error - Signature Has Expired

This document explains the causes and solutions for the "Signature Has Expired" error, which occurs when an authentication token or request signature exceeds its valid time frame.

1️⃣ Expired Token

• The authentication token has exceeded its validity period.

• If using JWT or session-based authentication, log out and log back in to obtain a new token.

• For API keys with expiration, generate a new key if necessary.

2️⃣ Incorrect System Time & Time Zone

System time mismatches and incorrect time zones can cause timestamp verification failures.

• Ensure your system clock is set correctly and synchronized with an NTP server.

• On Linux/macOS, use:

  sudo ntpdate -u pool.ntp.org

  Generic

  
  

• On Windows, enable automatic synchronization in Date & Time Settings.

3️⃣ Delayed Requests

Requests taking too long can exceed the allowed authentication window.

Info:- Ensure API calls are executed promptly and avoid excessive retries.

4️⃣ Refresh Page, Clear Cache & Re-login

• Refresh the webpage to reload authentication sessions.

• Clear browser cache and cookies to remove any stored expired tokens.

• Log out of your account and log back in to obtain a new authentication token.

Note:- If you still face any difficulties, please contact our Support team.